Support

When you contact support, please include

• What you were trying to do
• What happened versus what you expected
• Device model (e.g. iPhone 17)
• iOS version (Settings → General → About)
• App version (shown in the Profile tab)

Password reset

If you have requested a password reset email:

• Check inbox and spam
• Open the secure link in the email
• Choose a new password (minimum 8 characters)
• Return to the app and sign in

Reset links expire after one hour for security. If yours has expired, request a new reset from the app.

Email verification

When you create an account, we send a verification email. Please check:

• Your inbox
• Spam or junk
• Promotions (Gmail)

Did not receive it? Request a new verification email from the app settings.

Data & privacy

Your logbook data is stored securely and is only accessible by you. We do not:

• ✗ Track your location
• ✗ Store photos or files
• ✗ Share your data with third parties
• ✗ Use analytics or tracking

Read our full Privacy Policy for details.

Regulatory compliance

Important: Zulu Aviation is a personal logbook tool. You are responsible for ensuring entries are accurate and comply with applicable aviation regulations.

The app provides fields for EASA-aligned logging, but does not provide legal advice or guarantee regulatory compliance. Always verify your logbook meets the requirements of your aviation authority and intended use.