If you are a consumer in the United Kingdom, nothing in these terms takes away rights you have under the Consumer Rights Act 2015 or any other law that cannot be excluded. Statutory rights sit alongside these terms. Where a sentence here conflicts with a right that cannot legally be limited, that right wins.
Agreement
By creating an account or by using the app, you agree to these terms. If you do not agree, do not use the app. Browsing this website does not by itself create an account.
The service
Zulu is a digital flight logbook for pilots. You can record flights, see statistics, and, on Zulu Pro, track currency, read METAR reports, and export a PDF or CSV. It is a tool for your own record-keeping.
It is not a certified or approved replacement for an official logbook required by the Civil Aviation Authority, EASA, or any other aviation authority. It is not flight-planning software, and it is not an instruction to fly.
Accounts
You need an account, with an email address and password or with Sign in with Apple. You are responsible for keeping the sign-in details private and for activity under the account. Tell us if you think someone else is using it.
Give accurate account details and keep them up to date. We may suspend an account that breaks these terms. If we do, we will tell you unless the law stops us or a delay is needed to prevent harm.
Acceptable use
Use Zulu as a personal logbook. Do not:
- use it for anything unlawful;
- try to get into systems or data that are not yours;
- reverse engineer the app except where the law expressly allows it;
- interfere with the service, or probe it in a way that degrades it for other people;
- upload malicious code;
- share your account.
Subscriptions and payment
The free account includes up to 10 flights, one aircraft, statistics, and cloud backup. Zulu Pro adds unlimited flights and aircraft, currency tracking, EASA-format PDF export, CSV export, and METAR. Prices shown on the website are the UK App Store prices at the date of the page. Apple charges the price in your storefront’s currency.
- Pro is billed by Apple, monthly or yearly, to your Apple ID.
- A subscription renews until you cancel. Apple asks you to cancel at least 24 hours before the period ends if you do not want the next charge. Manage it in Settings → Apple ID → Subscriptions.
- Refunds for App Store purchases are handled by Apple. If you are a UK consumer, you may also have statutory rights in relation to digital content and services. These terms do not remove them, and they do not promise that Apple will refuse a refund.
- We may change the price. A change applies to the next period after you have been told, not to a period you have already paid for. You can cancel before the new price starts.
Your responsibility for the record
You are responsible for the accuracy of what you enter, and for keeping whatever record your licence and your authority actually require. We do not guarantee that an examiner, insurer, operator, or authority will accept an export from the app.
Totals, currency dates, and other calculations are worked out from your entries and are there to inform you. Check them before you rely on them. A mistake in an entry, or a mistake in a calculation, is something you should catch against your own record.
Weather and airport information
METAR and airfield information come from third parties and are shown for convenience. They are not a briefing. Do not use them as the only source for a decision to fly. Use official aviation weather and current NOTAMs.
Intellectual property
The app, the website, and our design and text belong to Zulu Aviation and are protected by copyright and other intellectual property rights. We give you a personal, non-exclusive licence to use the app while these terms apply. The flight data you enter stays yours. You give us permission to host, back up, and display it back to you so the service can work, and for no other purpose. That permission ends when the data is deleted, apart from copies that remain in backups until they are overwritten, as described in the privacy notice.
Liability
We do not exclude or limit liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that the law says we cannot exclude or limit. If you are a consumer, we do not exclude liability for failing to provide the service with reasonable care and skill, or for digital content that is not of satisfactory quality, fit for purpose, or as described, except to the extent the law allows a limitation that is fair.
Subject to that, Zulu is a record-keeping aid. We are not liable for indirect or consequential loss, loss of profit, or a decision you take in the air or on the ground in reliance on a total, a currency date, a PDF, or a METAR shown in the app. Our total liability to you for claims arising out of the app or these terms, other than liability we cannot limit, is limited to the amount you paid us for Zulu in the 12 months before the claim. If you have only used the free account, that cap does not apply to liability we are not allowed to cap, and our liability for other loss is limited to £50.
The app and website are provided with reasonable care. We do not promise that they will be uninterrupted or free of errors. Features can change, and we may withdraw a feature that we can no longer offer, with notice where that is practical.
Deleting an account, and our right to stop access
You may delete your account in the app at any time, or by emailing us from the account address if you cannot sign in. Personal data is then deleted as described in the privacy notice. Cancelling a subscription is done through Apple and is separate from deleting the account.
We may suspend or end access if you break these terms, if we have to for legal reasons, or if we stop offering Zulu. If we stop the service, we will give you a reasonable chance to export your data first, unless we are legally prevented from doing so.
Which law, and changes to these terms
These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you can also bring a claim in your local courts, and you keep any mandatory protection of the place where you live.
We may update these terms. The date at the top will change. If a change is material we will tell you in the app or by email where we can. The new terms apply from that date. If you do not agree, stop using Zulu and cancel the subscription before the next renewal. A change does not rewrite a period you have already paid for.
Contact
Zulu Aviation, United Kingdom.
support@zuluaviation.co.uk